Our Scheduling Policy

In order for us to be the most efficient and help the most families we are now offering appointment blocks of 3 hour increments rather than specific times. This will allow us more flexibility, increasing our ability to help more families. We are offering a morning block from 9am - 12pm, a midday block from 11am - 2pm, an afternoon block from 1-4pm, and an after hours evening block from 5-8pm. Our team member that is assisting your family with your pet's peaceful passing will call or text you when they are on the way to you with an estimated arrival time. We greatly appreciate your flexibility with this type of schedule. If you have time preferences within your appointed block we will try to honor them to the best of our abilities. If you feel that your pet is in great distress or critical condition we will try to prioritize your visit.

Financing for Veterinary Care

Pet Aftercare & Support | Stillwaters Veterinary Care | Central New York

Medical Payment Plans

We now offer Scratchpay to make financing easy for our clients! Scratchpay provides a simple application process, custom payment payment plans, and high approval rates. Also, applying or checking your rates will not affect your credit score. Scratchpay lets you get the care you need now and worry about payments later.

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Compassionate Crossings Fund

Through the American Veterinary Medical Foundation's Veterinary Care Charitable Fund, our practice is able to help provide care for pets of seniors on a fixed income, persons with disabilities, and pet owners facing financial difficulties. Your donations to the AVMF on behalf of our practice will help us provide end of life services for the beloved pets of individuals and families in need. Click on the "Donate Now" link below to make your tax deductible donation.

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Please donate today or contact us about options if you need assistance with financing end of life services for your pet.