Our Scheduling Policy

In order for us to be the most efficient and help the most families we are now offering appointment blocks of 3 hour increments rather than specific times. This will allow us more flexibility, increasing our ability to help more families. We are offering a morning block from 9am - 12pm, a midday block from 11am - 2pm, an afternoon block from 1-4pm, and an after hours evening block from 5-8pm. Our team member that is assisting your family with your pet's peaceful passing will call or text you when they are on the way to you with an estimated arrival time. We greatly appreciate your flexibility with this type of schedule. If you have time preferences within your appointed block we will try to honor them to the best of our abilities. If you feel that your pet is in great distress or critical condition we will try to prioritize your visit.

Compassionate End of Life Veterinary Care

Dr. Annette Otis offers compassionate end of life veterinary care for Central New York

Saying goodbye to your pet is never easy.

There comes a time when every family is faced with the difficult choices about their pet's end of life care and aftercare. Stillwaters Veterinary Care provides compassionate and professional services to your family as you go through the heartbreaking process of saying goodbye to your beloved pet.

Serving Central New York

Our service area has expanded! We are pleased to announce that we have added a new doctor to our service family and will be able to offer services in an extended area! Please join us in welcoming Dr. Cecilia Murch!

Now serving clients in Onondaga, Cayuga, Cortland, Tompkins, Schuyler, Seneca, Chemung, Tioga and parts of Oswego, Wayne, Yates, Madison, Broome, Ontario, Steuben, Chenango, and Oneida counties. Contact us to request an appointment.